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About Us

Address and Contact Information:
2431 Camino Real Viejo 
Mercedes, Texas
78570-9486 United States
Phone: 956-565-2822
Email: books@highcastlebooks.com

Hi! My name is Leigh Holleschau, proprietor of High Castle Books. We are located in Mercedes, TX in the Rio Grande Valley in South Texas, about five miles from the Mexican border. The best-known city that people commonly associate with the area is Brownsville, which is about 40 miles southeast. Our address is 2431 Camino Real Viejo, Mercedes, TX 78579-9486.

If you wish to contact us by phone at 956-565-2822, we are usually available between the hours of 9am and 5pm, Central Time. E-mail: books@highcastlebooks.com.

Member of the Independent Online Booksellers Association (IOBA) "Promoting excellence in online bookselling." http://www.ioba.org/
Terms of Sale:

PAYMENT METHODS:
We accept VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, checks and money orders. Texas residents please add 8.25% sales tax. All items are subject to prior sale. For international orders checks must be in US dollars and drawn on a US bank, and money orders must be International Money Orders.

SHIPPING:
USPS Media Mail (formerly Bookrate): $3.75 for first book, $1.25 each additional.(approx. 1 to 4 weeks)USPS Priority: $8.75 for first book, $4.00 each additional.(approx. 3 to 5 days)Shipping costs are based on domestic shipping of books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

RETURNS POLICY:
Books are returnable for any reason within 14 days, with prior notification by e-mail or phone. Books must be returned in the same condition as they were sent. Postage is not refundable unless books are not as described

CONDITION/GRADING:
Our books are graded using AB Bookman's terms. Some of our paperbacks which were entered online at the start of our business were graded using Hancer's terms. If you would like a copy of either set of terms (or both), please contact us via e-mail and we will be glad to send them to you.


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